General Terms and Conditions
THE ORDER
Webshop owner:
Harmati Dániel E.V.
Head office
Budapest 1051 József Nádor u. 11
Tax number: 56175194-1-41
EV registration number: 54805981
Phone number +36306833892
Hereinafter kiteshop.hu
When sending the order, the customer only indicates his/her intention to purchase to the supplier, the order becomes a civil contract (purchase) according to the PPA only after the kiteshop.hu webshop order confirmation. kiteshop.hu webshop does not assume any liability for price differences due to different region and browser settings. The stock information displayed on the website may differ from the stock in our warehouses because stock information is not updated continuously. In the case of discontinued and seasonal products, we can only fulfil the purchase while stocks last. When you make a purchase in our webshop by clicking on the order button, you declare that you have read these terms and conditions and that you consider the prices in the order confirmation e-mail of the kiteshop.hu webshop to be the prices that apply. Of course, if you do not agree with the terms of the confirmation e-mail, you can request the cancellation or modification of your order at any time within 14 working days without giving any reason.
SPECIAL CONDITIONS FOR EXCHANGES
According to § 4 - a of the Government Decree 17/1999 (II. 5.) on distance contracts, with the exceptions of § 5, the customer may exchange products purchased in the webshop within 14 days, provided that the purchase is supported by an invoice or receipt and the product is returned in its original, undamaged packaging, in a condition free of damage and with all accessories.
SUBSCRIPTION
Pursuant to Article 4 - a of Government Decree 17/1999 (II. 5.) on distance contracts, the buyer may withdraw from the contract within 14 days of receipt of the goods, with the exceptions provided for in Article 5. In the case of written withdrawal, the withdrawal shall be deemed to have been effected in due time if the buyer sends his notice of withdrawal before the expiry of the time limit. In the event of a validly exercised right of withdrawal, the buyer shall be reimbursed the purchase price paid without delay and at the latest within 30 days of the withdrawal.
The buyer shall be liable for any costs incurred in returning the product and for any damage resulting from improper use of the product.
PUBLICITY
Warranty according to the GKM Decree 49/2003 (VII. 30.) is only given for problems resulting from manufacturing defects, for a period of at least 12 months. A longer warranty period is indicated on all products.
If you believe that the defective performance is due to warranty problems, you can report this to our customer service within 8 days. If we consider your complaint to be justified, we will replace the product where possible or you can re-purchase the value of the product in our online shop. You should be aware that in disputed warranty cases, you can request an expert opinion from the National Consumer Protection Authority to determine the real cause of the defect under Decree 49/2003 (VII. 30.) GKM. However, you will have to bear the initial costs of this. In the event that the expert opinion concludes that the complaint is justified, the kitesurf.hu webshop will reimburse you for the investigation fee.
You can find the fees for the opinions of the National Consumer Protection Authority at www.nfh.hu-n
You can make a warranty claim together with a receipt or invoice proving your purchase.
HOW TO DEAL WITH WARRANTY CLAIMS
You can make your warranty claims by telephone during business hours (+36306833972) and by e-mail daniel@true-surfers.com.
The handling of warranty and guarantee claims under a consumer contract is governed by GKM Regulation No. 49/2003 (VII. 30.).
For clarification, special requests and possible problems, please contact our customer service by e-mail.
By submitting your order, the user accepts the civil contract between kiteshop.hu and the customer according to the kiteshop.hu terms of delivery.
